Frequently Asked Questions

Where do we send to? All locations with in Australia.

Can you purchase outside Australia? For overseas sales please email lola@lolalovegrove.com.au for details on the cost and currency exchange.

Where is our yarn sourced? We sell a wide range of yarns from Australia and European brands

Do we have a shop? Lola Lovegrove has a studio which is open usually twice a week, an online store and can be seen at many of the major craft shows around Australia. The studio is usually open on a Thursday night and Saturday afternoon for shopping and classes, but this changes with the show season. Please check the studio open for opening times and upcoming classes.

Do I need to sign up as a customer to use our online store? No, this is not necessary. Just be a guest.

How does Lola Lovegrove take payments? We use PayPal for online payments so we do not keep any of your financial information which protects you as a buyer with one of the largest providers in the world.

More questions? Please don’t hesitate to contact us at Lola@lovelovegrove.com.au